SteelSeries Arctis 7 -FYI
If you saw my post from last week, I just bought a pair and really liked them, with one big exception, the surround sound sucked. After posting about this, I did some research and found out quite a few others were having the same complaints. I contacted tech support and it turns out that their Windows surround sound drivers don't work and they have no estimate on how soon that they will be fixed. So I will be returning mine.
This is my first experience with a SteelSeries… See More
product and besides the obvious issue I had, my biggest gripe with them is their complete lack of knowledge base on their website. They only had about 10 short answers to really easy questions for each of the products I looked at, basically a FAQ and not a knowledge base. Because of this, I ended up spending hours sifting through posts online from others looking for solutions. On the good side, I will say that their tech support was at least honest and recommended that I return the headphones if surround sound was an issue for me.